The Bugstinct 30-Day Pest-Free Guarantee
Every service we provide comes with a simple promise: if pests return within 30 days, we come back and re-treat at no charge. No forms, no fees, no conditions designed to get us out of it.
- 30-day re-treatment guarantee on every service
- No extra charge for warranty callbacks
- Same thorough treatment protocol on re-treatments
- Monthly recurring plan extends coverage continuously
A Guarantee That Actually Means Something
Most pest control companies offer a guarantee because marketing requires it. Read the fine print and you will find a list of conditions that make it nearly impossible to invoke. The guarantee requires a multi-year contract. It only applies to certain pests. It requires you to have attended the previous three services. Or it only covers a single re-treatment that uses the same approach that did not work the first time.
Our guarantee is different because it reflects something we actually believe: if a pest problem returns within 30 days of our treatment, that is on us to resolve. We do not charge you for the callback. We do not question whether the original treatment was sufficient. We schedule a return visit, perform a thorough re-treatment, and resolve the issue.
The guarantee is not a reluctant concession. It is part of how we think about the service. We want long-term recurring customers, not one-time transactions. That means we need to get the job right, and when that takes a second visit, we do it without hesitation.
What the Bugstinct Guarantee Means in Practice
Here is what you actually get, not just what the policy says.
30 Days of Coverage From Every Service
The guarantee activates immediately after your service visit and runs for 30 full days. If you see pest activity at any point in that window, your callback is free and scheduled within 24 to 48 hours.
The Same Thorough Re-Treatment
Warranty callbacks receive the same full treatment protocol as the original visit. We do not send a technician to spray the kitchen and call it done. We perform a complete inspection and treat every applicable area.
No Argument, No Forms
You call us and tell us pests came back. That is all it takes. We do not require you to document your pest activity, pass a criteria check, or argue about whether your situation qualifies. One call and we schedule the return visit.
Continuous Coverage on Monthly Plans
If you are on our monthly recurring plan, your guarantee coverage extends continuously. Each monthly visit resets the coverage window, so your home is never outside of guarantee protection.
Earned by Performance, Not Required by Contract
We offer this guarantee because we are confident in our work, not because a sales consultant told us it would help close deals. The guarantee reflects what we actually deliver for the overwhelming majority of our customers.
How the Guarantee Works
The terms of our guarantee are straightforward because they were designed to be used, not avoided.
Covered Service Types
The 30-day guarantee applies to all general pest control and recurring maintenance services. Specialty treatments like termite programs and rodent exclusion have service-specific follow-up protocols discussed at time of treatment.
30-Day Window
Coverage runs for 30 full days from the date of your service visit. There is no shorter window, no blackout period, and no requirement to report within a certain timeframe other than within the 30 days.
Zero Cost for the Callback
Your re-treatment is at no charge. There is no callback fee, no service call minimum, and no deduction from future visits. The guarantee is fully funded by Bugstinct.
Monthly Plan Extension
Customers on the monthly recurring plan receive a new 30-day coverage window after every monthly visit. There is no gap in guarantee coverage for active monthly subscribers.
Full Re-Inspection Included
Warranty callbacks begin with a re-inspection to identify what changed and where. We do not skip the assessment and go straight to treatment. Finding the cause is part of resolving the issue.
Simple Claim Process
Call (954) 671-0634 or email info@bugstinct.com. Tell us what you are seeing and when your service was. We schedule the callback. That is the entire process.
How to Use Your Guarantee
Invoking the Bugstinct guarantee takes less than five minutes.
Notice Pest Activity After Your Service
If you see pest activity after treatment, note when the service was performed. If it was within the last 30 days, your guarantee covers a free re-treatment.
Call or Email Us
Call (954) 671-0634 or email info@bugstinct.com. Tell us your name, your service date, and what you are seeing. No forms, no approval process.
Schedule Your Callback
We schedule your free re-treatment within 24 to 48 hours. We offer the same morning, afternoon, and select evening windows as any other service appointment.
Full Re-Treatment Performed
Your technician arrives, re-inspects the problem, identifies any factors that may have contributed to the return, and performs a complete re-treatment using the same thorough protocol as the original visit.
Customers Who Used Our Guarantee
"I called about a week after my first treatment because I saw a few ants near the back door. They came back two days later at no charge and did a full treatment of the whole house again. No argument, no charge. That is a real guarantee."
Tina M.
Plantation, FL
"We had some German roaches reappear about 12 days after the initial treatment, which I understand is somewhat normal. I was nervous about calling because I expected pushback. They scheduled a callback the next day and treated every area again. Problem resolved within a week."
Frank D.
Hollywood, FL
"The guarantee is real. I have used it once in 14 months of monthly service. They came back within 48 hours and did the job right. That kind of accountability is exactly what I was looking for when I switched from my previous company."
Lisa T.
Davie, FL
How a Guaranteed Callback Resolved a Persistent Cockroach Issue
The Problem
A Plantation homeowner received an initial treatment for a German cockroach infestation. Within eight days, cockroach activity was observed in the bathroom, which had not been part of the initial complaint. The homeowner called to report the activity and invoked the 30-day guarantee.
Our Solution
The Bugstinct callback technician performed a full re-inspection and discovered the bathroom had a secondary harborage behind the vanity that was not visible during the first visit. Gel bait was applied at this new harborage point and the treatment was extended to cover all bathroom fixtures. The original kitchen treatment was also refreshed at the customer's request.
The Outcome
No cockroach activity was observed after the callback treatment. The homeowner was charged nothing for the return visit. They enrolled in the monthly recurring plan and at the 30-day follow-up after their next scheduled service, zero activity was reported across all areas.
Guarantee FAQs
How long does the Bugstinct guarantee last?
Do I need to be on a recurring plan to use the guarantee?
Are there any pests that are not covered by the guarantee?
What if the same pest comes back more than once in the 30 days?
Does the monthly plan include the guarantee?
How do I invoke the guarantee?
Related Pages
Book With Complete Confidence
Every Bugstinct service is backed by our 30-day pest-free guarantee. If pests return, we return. No conditions and no charges. Schedule your free inspection today.